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Intelligent Recording UG-CM-PRO Upgrade from Call Manager 3.0 to XtR Reporter Pro, Part# UG-CM-PRO

  • Intelligent Recording UG-CM-PRO Upgrade from Call Manager 3.0 to XtR Reporter Pro, Part No# UG-CM-PRO
Price:
$540.00
SKU:
540
Condition:
New
Availability:
Usually Ships in 24 to 72 Hours
Shipping:
Calculated at checkout


Product Description

Upgrade for BackOffice Applications or for existing customers. If ordering for an existing customer, dealer will be invoiced full value of XtR Reporter Pro and a credit will be applied when the Call Manager key is returned.

Features:

  • Call Slice - Simple cut, paste and email of only the 'important' part of a conversation for rapid listening by others
  • Auto-Playback - Allows a Supervisor to continuously playback a list of recordings in succession
  • Random Playback - Automatic random playback from a list of calls
  • Reverse Directory Number Search - Look up the directory listing of a number using the most popular on-line directories
  • XtR Call Score uses sophisticated weighting criteria to ensure that emphasis is placed on the areas most critical to your business
  • Calls are Graded and combined to measure an agents performance over time as well as compare to others in the group with simple, easy to read graphs and charts
  • Adds Reporting and Call Scoring to Call Manager to deliver the ultimate in agent monitoring and evaluation


*NEW IN THE BOX
*One Year Warranty

Warranty Information

One Year Warranty

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